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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All Vulkan HEIDEBRENNER products

The group "New Technologies" offers for review the products of the plant Vulkan HEIDEBRENNER: stoves, grills, roasting cabinets, kebabs, deep fryers, pizza ovens, frying pans, boilers, pasta cookers, teppanyaki, WOK stations, gas modules, burners
  • Standard gas stoves Vulkan HEIDEBRENNER
    Standard gas stoves
    PRG-IIA-2M Standard, etc.
  • Gas stoves Maxi Vulkan HEIDEBRENNER
    Gas stoves Maxi
    PRG-IIA-1C Maxi, etc.
  • Gas stoves-stools Vulkan HEIDEBRENNER
    Gas stoves-stools
    PRG-IIA-1, HSL 02, GK 2001, etc.
  • Electric stoves-stools Vulkan HEIDEBRENNER
    Electric stoves-stools
    ETC 07 and others.
  • Teppanyaki Gas Stoves Vulkan HEIDEBRENNER
    Teppanyaki Gas Stoves
    Yosino, Shimanto, et al.
  • Electric Teppan Yaks Vulkan HEIDEBRENNER
    Electric Teppan Yaks
    ETR1 Yosino, ETR2 Shimanto, etc.
  • Gas VAPO grills Vulkan HEIDEBRENNER
    Gas VAPO grills
    BPD 02V Alma et al.
  • Electric VAPO grills Vulkan HEIDEBRENNER
    Electric VAPO grills
    ETK-BST2 Hudson et al.
  • Classic gas WOK stoves Vulkan HEIDEBRENNER
    Classic gas WOK stoves
    KSB 01, KSB 02, KSB 03, etc.
  • Gas WOK stations Vulkan HEIDEBRENNER
    Gas WOK stations
    KSW 01, KSW 02, etc.
  • Gas roasters Vulkan HEIDEBRENNER
    Gas roasters
    DSH-IIA-2M, etc.
  • Electric fryers Vulkan HEIDEBRENNER
    Electric fryers
    Orizaba, Sonora, etc.
  • Gas Fryers Vulkan HEIDEBRENNER
    Gas Fryers
    BPF 01 Kio and others.
  • Gas kebabs Vulkan HEIDEBRENNER
    Gas kebabs
    BPD 02 Karadag et al.
  • Electric kebabs Vulkan HEIDEBRENNER
    Electric kebabs
    SPIETH, RIJANI, et al.
  • Electric frying surfaces Vulkan HEIDEBRENNER
    Electric frying surfaces
    ETR2 "Sumako", ETR2 "Takora", etc.
  • Pasta cookers Vulkan HEIDEBRENNER
    Pasta cookers
    Napoli et al.
  • Electric pasta cookers Vulkan HEIDEBRENNER
    Electric pasta cookers
    ETP1 Napoli et al.
  • Pizza ovens are electric Vulkan HEIDEBRENNER
    Pizza ovens are electric
    ARNO, MARSILI et al.
  • Classic gas grills Vulkan HEIDEBRENNER
    Classic gas grills
    BPD 04K Milna et al.
  • Gas lava grills Vulkan HEIDEBRENNER
    Gas lava grills
    BPD 02L Townshitz et al.
  • Electric Lava Grills Vulkan HEIDEBRENNER
    Electric Lava Grills
    ETK-BST1 Augustine et al.
  • Charcoal grills Vulkan HEIDEBRENNER
    Charcoal grills
    ETV1 Alicante et al.
  • KOMPAC Charcoal stoves and grills Vulkan HEIDEBRENNER
    KOMPAC Charcoal stoves and grills
    NT-70PRO, etc.
  • The modules are neutral Vulkan HEIDEBRENNER
    The modules are neutral
    MN400MBNK and others .
  • Frying pans Vulkan HEIDEBRENNER
    Frying pans
    GG 80511, GG 83351, etc.
  • Gastro capacities Vulkan HEIDEBRENNER
    Gastro capacities
    600 mm, 850 mm, etc.
  • Induction cookers Vulkan HEIDEBRENNER
    Induction cookers
    ETK4 7147 and others.
  • Accessories Vulkan HEIDEBRENNER
    Accessories
    8821, 98822, etc.
  • Electric stoves- stools Vulkan HEIDEBRENNER
    Electric stoves- stools
    ELAAA, ELJAA, etc.

NEW TECHNOLOGIES GROUP

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